Event day is the culmination of weeksโor even monthsโof planning. The marketing is done, the lineup is confirmed, and the crowd is arriving. However, this "moment of truth" is also the most vulnerable point in the event management cycle. Long lines, disorganized check-ins, and the inability to handle cash or card payments on the spot can turn a highly anticipated event into a logistical nightmare, leaving a sour taste in the mouths of your attendees.
At The Local Ticket, we understand that the guest experience doesn't end when they click "purchase" online; it extends all the way to the door. That is why we have built a robust, integrated Point-of-Sale (POS) system designed to bridge the gap between your digital storefront and your physical venue.
Our POS events feature ensures that you are fully covered from the first guest to the last call. Whether you need to sell last-minute tickets to passersby, manage merchandise sales, or get attendees through the doors at a rate of hundreds per hour, The Local Ticket provides the hardware-agnostic software solution to make it happen. Say goodbye to third-party clunky terminals and hello to a unified system that manages your online sales and on-site revenue in perfect sync.
Why Choose The Local Ticket for Check-In?
HARDWARE AGNOSTIC
Ditch expensive, proprietary hardware. The Local Ticket POS runs on iOS, Android, and desktop devices you already own. Use your iPad, tablet, or laptop with a card reader.
STAFF MANAGEMENT
Our POS simplifies multiโstaff box offices. Unique logins ensure accountability. Set permissions for refunds or cash access. Automatic shift reconciliation makes cashโout quick and errorโfree.
REFUNDS MADE EASY
Handle lastโminute changes with ease. Authorized staff can process refunds or upgrades right at the door. Scan, charge the difference, and issue a new ticket instantly.
What is an Integrated POS System?
An Integrated Point of Sale system for events is more than just a credit card reader. It is an extension of your ticketing platform. Unlike standard retail POS systems that require you to manually input inventory, our system syncs in real-time with your online ticket inventory.
When you use The Local Ticket, your venue becomes a node of your sales network. The tickets available at the door are the exact same tickets available online. When a customer buys a ticket on their phone while standing in line, that seat or ticket type is instantly removed from the inventory available to your door staff. This synchronization eliminates the risk of double-booking and overselling, which is crucial for capacity-controlled events.
Key Features & Capabilities
At-The-Door Sales: Capture the Impulse Buyer
Turn walk-ups into revenue with our POS feature. Sell tickets instantly via chip, contactless, or cash. Offer door deals or use current online pricing. Print tickets, scan to phone, or email receipts on the spot. Your box office becomes a 24/7 profit center.
Unified Inventory Management
Never reconcile online vs. door sales again. One central dashboard manages all inventoryโsell in Tokyo or at your door, capacity syncs instantly. Watch real-time analytics to spot trends, push social alerts when near sellout, or offer discounts if slow. One source of truth, zero headaches.
Express Check-In: Eliminate the Bottleneck
Eliminate lines with Express Check-In. Scan tickets in milliseconds via cameraโvalidates instantly, alerts for invalid entries. Works offline if internet drops, syncs when restored. Search guest lists directly on the POS. Fast entry, happy attendees, accurate numbers.
Merchandise and Concessions Sales
Boost revenue beyond tickets. Track merch inventory, handle split payments, and create on-the-spot bundles like "Entry + T-Shirt." Powerful retail POS for shirts, drinks, or tokens. Sales stop when you're sold out, not when they're through the door.
Perfect For Every Type of Event
๐ต The Music Venue
Scenario:ย A popular local band is playing. The online presale was strong, but the venue knows that a crowd gathers outside the bar across the street before every show.
Solution:ย The door staff uses two iPad Pros with The Local Ticket POS. As the bar crowd migrates over, the staff processes 50 walk-up sales in 10 minutes. Meanwhile, attendees who bought online walk past the sales line and head directly to the "Express Check-In" lane where a staff member scans their phones in under 3 seconds per person. The band starts on time, and the bar revenue starts flowing immediately.
๐ท The Food & Wine Festival
Scenario:ย A day-long festival in a park. Attendees buy tickets online, but also need to purchase "tasting tokens" at the event.
Solution:ย The Local Ticket POS is used at the entrance for will-call pickups. Additionally, multiple "Token Booths" are set up throughout the park using the same POS system. Attendees can buy additional tasting packs with a tap of their card. The festival organizers monitor real-time sales from their phone, noticing that token sales are slowing downโso they send a push notification to attendees reminding them to grab a last tasting before the final hour.
๐ The Corporate Conference
Scenario:ย A multi-day conference with VIPs, speakers, and general attendees. The check-in process needs to be smooth and professional.
Solution:ย At the registration desk, staff use The Local Ticket on laptops with high-speed scanners. VIPs are flagged in the system, so when their badge is scanned, the staff member is prompted to hand them a special gift bag. The event organizer uses the staff management feature to track which check-in desk processed the most guests, helping them plan staffing for the next day.
The Technology Behind the Counter
Getting Started is Simple
Set Up Your Event
Create your event in The Local Ticket dashboard as usual. Set your ticket types, pricing, and capacity.
Download the App
Install The Local Ticket POS app on your device (iPad, Android tablet, or use the web interface on a laptop).
Log In
Use your secure credentials. The event will automatically sync to the device.
Connect Hardware (Optional)
Pair a Bluetooth receipt printer or a card reader if you are using one.
Sell and Scan
You are now live.
Conclusion: Unify Your Event Ecosystem
Your event deserves a seamless experience from the first click to the final encore. By integrating your online ticketing with a powerful on-site POS system, you eliminate friction, increase revenue, and create a professional atmosphere that keeps attendees coming back.
At The Local Ticket, we are committed to providing tools that empower independent venues and event creators. Our POS events feature is built to handle the chaos of event day so you can focus on what really matters: the experience.
Ready to streamline your door operations?
Frequently Asked Questions โ
Q: Do I need an internet connection to use the POS?
A: While an internet connection is recommended for real-time syncing, our POS includes an offline mode. You can continue scanning and selling, and the system will sync all data once the connection is restored.
Q: Can I use my own card reader?
A: Yes. The Local Ticket is hardware agnostic. We support a wide range of popular Bluetooth and USB card readers. If you have a preference, it likely works with us.
Q: How do I handle will-call tickets?
A: The POS includes a "Will Call" management interface. You can search for the customer's name, order number, or email, check them in, and print their ticket on the spot if needed.
Q: Is there a limit to how many devices I can use at my event?
A: No. You can add as many devices as you need to handle your crowd. Each device syncs with the central inventory to prevent double-selling.
Q: What happens if a customer claims they bought a ticket but it doesn't scan?
A: Staff can use the "Order Lookup" feature within the POS. By entering the customer's email address or last four digits of the credit card used, they can pull up the order, verify its legitimacy, and manually check the guest in.