SELLER FEES: SIMPLE, HONEST, CAPPED
Seller Fees: Simple, Transparent Pricing
Our Philosophy
We built The Local Ticket for local organizers, and we price it that way. You pay nothing to list. You pay nothing upfront. When a ticket sells, we take a small platform fee that caps at $2.50 per ticket — so the bigger your ticket price, the smaller our cut becomes as a percentage.
And we don’t play games at checkout. Your buyers see one all-in price — the price you set — with no platform or processing fees tacked on at the end. Clear pricing sells more tickets, and it’s simply the honest way to do it.
How Our Fees Work
You set your ticket price. Buyers pay that price. Your payout is that price minus a small, capped platform fee and standard payment processing.
📊 Platform Fee: 10%, capped at $2.50 per ticket A simple percentage of the ticket price, and it never goes above $2.50 a ticket. Covers hosting, security, ticketing tools, payouts, and marketplace visibility.
💳 Payment Processing: Stripe’s standard rates (~2.9% + $0.30) Handled through Stripe’s professional-grade, secure payments. Processing is part of your fee calculation — not bolted onto your buyer’s total at checkout.
🎟️ You set the price; buyers pay it all-in. No listing fee. No monthly fee. No checkout surprises for your buyers.
Your payout = your ticket price − platform fee (10%, max $2.50) − payment processing.
Why the Cap Matters
Most platforms take a percentage that keeps climbing with your ticket price — a $100 ticket costs you far more than a $20 one. Ours stops at $2.50.
That means on most tickets you keep more than a flat 10% would leave you. On a $100 ticket, a flat 10% platform fee would be $10 — ours is capped at $2.50. The higher your ticket price, the more the cap works in your favour.
What You Earn (Vendor Payout)
Figures shown in your event’s currency (CAD or USD).
| Ticket Price | Platform Fee (10%, max $2.50) | Payment Processing (~2.9% + $0.30) | You Earn |
|---|---|---|---|
| $20 | $2.00 | $0.88 | $17.12 |
| $50 | $2.50 (capped) | $1.75 | $45.75 |
| $100 | $2.50 (capped) | $3.20 | $94.30 |
| $250 | $2.50 (capped) | $7.55 | $239.95 |
Processing shown at ~2.9% + $0.30. Actual processing can vary slightly by card type and currency.
What the Buyer Pays
No surprises. Your buyer pays the price you set — all-in.
| Ticket Price | Fees Added at Checkout | Buyer’s Total |
|---|---|---|
| $20 | $0 | $20.00 |
| $50 | $0 | $50.00 |
| $100 | $0 | $100.00 |
| $250 | $0 | $250.00 |
Applicable taxes (for example, HST on Canadian events) are shown separately at checkout as required by law — see “Taxes” below.
Currencies
You can list your event in Canadian dollars or U.S. dollars. Buyers are charged, and you’re paid out, in your event’s currency. International or premium cards may carry slightly higher processing, which is reflected within your fee calculation — never added to your buyer.
Taxes
You are the seller and merchant of record for your tickets, and applicable taxes are your responsibility.
- Canadian events: applicable GST/HST is shown to buyers at checkout at the rate for your event’s location, and collected on your behalf for you to remit.
- U.S. events: you set your ticket price inclusive of any applicable state/local tax and remit it yourself; The Local Ticket does not collect U.S. taxes on your behalf.
See our Terms of Service for full details.
Refunds
If you issue a refund, our platform fee is reduced in proportion to the amount refunded — you’re never charged our fee on money you gave back. Payment processing costs are non-refundable to the extent Stripe retains them on a refund.
Getting Paid
- Per-event payouts. You’re paid out after your event wraps, event by event.
- In your event’s currency — CAD for Canadian-dollar events, USD for U.S.-dollar events.
- A short holding period after the event protects against chargebacks and last-minute refunds, then your payout is released.
Frequently Asked Questions
🤔 What will I actually earn on a $100 ticket? $94.30. Your buyer pays exactly $100 (plus any applicable tax). Your payout is $100 − $2.50 platform fee (capped) − $3.20 processing = $94.30.
🧢 Why is the fee “capped”? Because our 10% stops at $2.50 per ticket. On anything above ~$25, you keep more than a flat 10% would leave you — and the higher your price, the bigger the difference.
💳 Do processing fees come out of my payout? Yes — payment processing is part of your fee calculation. In exchange, your buyers pay one clean, all-in price with nothing added at checkout, which helps more of them complete the purchase.
🔗 Can I use my existing Stripe account? Yes. During setup you can connect an existing Stripe account or create a new one.
🔄 What about refunds? Our platform fee is reduced proportionally to the refund, so you never pay our fee on refunded money. Processing costs that Stripe keeps on refunds are non-refundable.
💰 When do I get paid? Per event, after your event concludes, following a short holding period — paid in your event’s currency to your connected account.
Ready to Start Selling? It’s Free to Join.
List your first event today. You pay nothing until tickets sell, our fee never tops $2.50 a ticket, and your buyers get one honest, all-in price.